One of my pet peeves is renting a DVD and finding it virtually unplayable due to scratches and smudges, especially when you've saved the movie for toddler meltdown time. If wiping it off or cleaning it with warm water and soap doesn't work, then try one of the tips offered in this how-to, which also includes video instructions for each method. Before I found this article I tried the toothpaste method, which worked great. However, while it filled the deeper grooves it also left superficial scratches that made the surface of the DVD cloudy. Since it was a rental I didn't care, but I wouldn't use this particular method on my own DVDs/CDs - try the Brasso instead.
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